| Vendor | Hankyu Ferry Co., Ltd. |
|---|---|
| Representative Name | Akiyoshi Ogasawara |
| Location | 1-1 Shin-Monji Kita, Moji Ward, Kitakyushu, Fukuoka 800-0113 |
| Phone Number | 0570-01-8989 |
| Payment Method | Prepayment by credit card |
| Cancellation Fee | Cancellations (including those on the day of boarding) will incur a separate fee. Changes are free for the first time only. However, this is only valid within the validity period (7 days including the day of boarding). Changes after the second time will be treated as new reservations and will incur a separate fee. Refund Conditions (From the specified departure date) Refund fees: Standard vehicle cabin 200 yen until 7 days prior, 10% until 2 days prior, 30% until before departure, invalid after departure. *Cancellation fees apply for each passenger and vehicle. *Cancellation fees for pet room usage are treated the same as guest rooms. *Cancellation fee for pet rooms is 100 yen per pet. |
| About Ticket Delivery | Users who pay by credit card must confirm their reservation at the boarding port, so please print out the reservation confirmation email or display it on your mobile screen. If confirmation cannot be made, tickets cannot be issued for security reasons, and you will need to purchase a new ticket. Thank you for your understanding. |
