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About F-Net members



Quick access from My Page
Reservation, changes, cancellationscan
be done!
By going to My Page, you can easily reserve, change, cancel, or confirm your reservations.

Save boarding informationcan
be done,
making it easyfor
subsequent entries!
The entered boarding information is saved for up to 20 people, so you can skip the input hassle for your next reservation.

Points
earned forboarding,
accumulate,
allowing you to rideat a discount!
Accumulated points can be used for your next boarding reservation, making it cheaper than usual♪ *Pre-payment by card required



About point redemption
When you register as an F-Net reservation member (new system), points will be redeemed based on your member rank every time you pay for boarding.Points will beredeemed. (Registration as an F-Net reservation member is free). *Pre-payment by card required
Redeemed points are1 point = 1 yenand can be used for boarding fees in increments of 10 yen. If you use points to pay for the boarding fee,points will be redeemed based on the boarding fee after deducting the points used.*Pre-payment by card required
About point allocation
Points will be allocated and can be used only if you pay for boarding fees via credit card pre-payment through F-Net reservations (new system).If you choose to make a reservation by phone or pay at the counter on the same day, it will not apply.Points will be
allocated within 14 days after boarding.will be allocated.Points earned, history, and expiration dates can be checked in 【My Page TOP, Point History, Point Expiration】.
About point expiration/
The expiration date for points is
3 years from the boarding date.Points that exceed the expiration date will automatically expire.
About maintaining or downgrading member rank
The member rank will be applied based on the usage record for one year (January 1 to December 31) to the following year (April 1 to March 31 of the next year).
From January 14, 2026, reservations can be made only for accompanying passengers who are not boarding. However, the amount added to the annual usage amount required for member rank upgrades will be 50% if only accompanying passengers who are not boarding are reserved (for example, if normally 10,000 yen is counted, only 5,000 yen will be counted for accompanying passengers).
About early rank promotion

New ranks can be applied early, even within a year.
From January 14, 2026, reservations can be made only for accompanying passengers who are not boarding. However, the amount added to the annual usage amount required for member rank upgrades will be 50% if only accompanying passengers who are not boarding are reserved (for example, if normally 10,000 yen is counted, only 5,000 yen will be counted for accompanying passengers).
With internet reservations,


boarding fees are
20% OFFevery time!*Exclusions apply
1 point is earned for every 100 yen of boarding fees.

Points can be used from the next boarding!
*Pre-payment by card required
Register here





F-Net member exclusive services available.
Vehicle registration pre-registration service
By pre-registering, you will no longer need to present your vehicle registration at the counter when boarding.

For more details, click here
Ticketless serviceYour boarding pass and room key are combined into one QR code!

making boarding smooth and easy.
*QR code is a registered trademark of DENSO WAVE INC.For more details, click herePlease read carefully
About member registration and reservations
Please register from the link below: “Register here”.
F-Net reservations (new system) can only be used by registered members (representatives). We sincerely apologize for the inconvenience and appreciate your understanding.
- The steps for member registration are as follows. For more details,
click here. - (1) Click “New Member Registration” on the member login screen
- (2) Enter your member registration email address and send(3) Complete member registration (representative information) within 4 hours from the URL provided in the My Page member registration guide*After completing member registration, registering accompanying passenger information and vehicle information will save time when making reservations.
- Please complete registration, changes, and cancellations within 30 minutes.
- F-Net reservations are accepted 24 hours a day from 9 AM on the same day two months prior to the boarding date. However, reservations are accepted until 3 PM on the day of boarding. Additionally, Gold members and above can reserve one day earlier, making it easier to secure your desired room compared to other customers.
- *Advance reservations are available only for “Gold members” and above using F-Net reservations. Reservations by phone cannot be made in advance.
Only “passenger cars” with a driver can be reserved. Unmanned transport via F-Net reservations is not accepted. Please
- contact us
- for inquiries.
Changes to reservations made with pre-payment by card are free for the first time only. However, this is valid only within the usage period (7 days including the day of boarding). Changes after the second time will be treated as new reservations after cancellation, and the - refund feewill apply as per our regulations.Cancellations of reservations made with pre-payment by card (including cancellations on the day of boarding) will incur a
- refund feeas per our regulations.Multiple reservations on the same boarding date are not allowed.
- For consecutive days, such as today and tomorrow, reservations in the same direction (e.g., Shimonoseki) are not allowed.Rooms will be automatically assigned at the time of reservation, butyou can change to your preferred room from the reservation details after making the reservation.
- *If there are no vacancies in your preferred room, you may not be able to change from the automatically assigned room.
- You can make reservations for up to 14 people in one reservation.
- About payment methodsPayment methods for periods A and B can be chosen between pre-payment by credit card and counter payment.
(1) If you choose pre-payment by credit card, points will be allocated. - *If you plan to use points, please select pre-payment by credit card.
(2) If you choose counter payment, points will not be allocated.
For periods C and D, only “pre-payment by card” is available. Counter payment cannot be selected.
- F-Net reservation member terms of use
F-Net reservation member cancellation policy - F-nepo terms of use
Frequently Asked Questions





