If you have questions about boarding, fares, or anything else, please feel free to contact us.
*For support in English, please contact us via email. Phone support is available in Japanese only.
- Please note that reservations, changes, or cancellations cannot be made through this form.
- To make a reservation,please visit the reservation page.You can also make changes or cancellations from here.
- For inquiries regarding typhoons, please understand that we may not be able to respond to avoid delays or misunderstandings.
(For updates on service during typhoons, please check the schedule on the homepage.) - If you cannot find an email from Hankyu Ferry, your mailbox may be full or the email may have been sorted into your spam folder. Please adjust your settings to receive emails from “hankyuferry.com.”
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Contact by phone
If you wish to contact us by phone, please reach out to the reservation center below.
*Calls are recorded for training and quality improvement purposes.
*Phone support is available in Japanese only. For support in English, please contact us via email.
Business hours
From 9:00 AM to 6:00 PM
*Information can be confirmed via the navigation dial (voice is in Japanese only).